Thank you for getting in touch with us. We are sorry to hear that you are having an issue with your Rational cooking system.

Please read this form and reply to all the questions.

If you have a warranty, we must advise, it may be possible that your fault is not covered by this warranty; (for more information, please refer to your warranty terms sent with your appliance or contact Rational UK)*

If your Rational is not covered under warranty, our charges are:

Standard Rates:

Call Out: £220.00 (1st Hour Inclusive)
Labour: £90.00 (billed in 30 minute increments) 

Monday – Friday:

8:00 AM – 5:00 PM: Standard rate
5:00 PM – 8:00 PM: 1.5x standard rate
8:00 PM – 6:00 AM: 2.0x standard rate
6:00 AM – 8:00 AM: 1.5x standard rate

Saturday:

Until 5:00 PM: 1.5x standard rate

Weekend:

Saturday 5:00 PM – Monday 6:00 AM: 2.0x standard rate

Thank you in advance. We will be in touch with you to agree a suitable date to carry out these works.

GasTech Inc. Ltd
service@gastechinc.com
Tel: 0203 887 1728
WA: https://wa.me/442038871728

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